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Shipping and Returns
Returns
  Non-Warranty Returns or Exchanges:

Should you wish to return or exchange a Laken product that was purchased or received directly from LakenUSA.com, you have 30 days from the date of receipt to make this request. We can issue you a refund or a web-store credit for exchange. Returned goods must be in perfect, unused condition. Laken will not accept returns for any reason other than warrantied defect after this 30 day period. (See Warranty).

To process your non-warranty return or exchange please click on “Return/Exchange Procedure” below. Following our receipt of your return/exchange request we will issue you an authorization via email for the return. It takes approximately 7-10 business days to process a return.